ServeCounter

GuidesPayments

Do I need a card reader to take card payments?

No. A supported Android phone takes cards with Tap to Pay, in the ServeCounter app. iPhone comes soon.

What does each way cost?

Per payment, excluding VAT. Readers at Stripe's Dutch prices, read 24 September 2026.
Way to take a cardWhat you needServeCounterStripe
Tap to PayA supported Android phone, in the app. iPhone comes soon.0,1%1.4% + €0.20
WisePad 3 reader€59. Pairs by Bluetooth, in the app.0,1%1.4% + €0.10
WisePOS E or S700 reader€199 or €259. Works in the app and the browser.0,1%1.4% + €0.10
Your own terminalThe terminal you have. You record the payment.€0.00Your provider's

Which phones take Tap to Pay?

A supported Android phone, in the ServeCounter app. iPhone comes soon. Settings checks your phone and shows Ready, or Not available with the reason.

When do I need a card reader?

To take cards in the browser. A browser cannot read a tapped card, so pair a WisePOS E or S700.

What does a card reader cost?

What Stripe charges, excluding VAT: WisePad 3 €59, WisePOS E €199, S700 €259.

Order one at cost in Settings › Payments. Stripe ships it straight to you.

You own the reader. It keeps working if you leave ServeCounter.

Prices set by Stripe. Prices checked .

What does a €30 payment cost?

By Tap to Pay on Plus: Stripe €0.62, our fee €0.03, its VAT €0.01. You receive €29.34.

On Free the 1% adds €0.30 and its VAT. You receive €28.98.

Where can I take card payments?

Payments and the Point of sale work in the Netherlands. Elsewhere, ServeCounter takes online bookings only.

Questions about taking cards

Does Tap to Pay work in the browser?

No. Tap to Pay works only in the app. The browser takes a card reader, cash and your own terminal.

Can I keep my own terminal?

Yes. Record the payment in the Point of sale as your own terminal. We take no payment fee on it.

Is there a fee on tips?

Our payment fee is charged on the sale without the tip.

Does Free's 1% apply to card payments?

Yes. It counts every completed sale, however it was paid.

Are fees returned on a refund?

No. We keep our fees on refunds and lost disputes, as Stripe keeps its own.

Start on Free

Free to start. Use the phone and iPad you already have.