Move your customers to a new booking system

Which file do I need?

An Excel (.xlsx) or CSV file. Most systems export one. Export customers and appointments from the old system.

What imports, and how it comes over
What	How it comes over
Customers	Matched by phone or email. Existing customers get empty fields filled. Nothing is overwritten.
Appointments	Future ones are booked. Past visits become read-only history. No customer gets a message.
Services and prices	From a spreadsheet, a PDF or photos of your price list.
Products	From a spreadsheet, with name and price.

No. Importing appointments sends no message.

Yes, for 7 days, for customers and appointments. Undo removes only customers from that import with no appointment or sale since.

No. Imported history carries no booking fee.

Your booking link is yourname.servecounter.com. Put it where the old link was.

Questions about moving

Can I bring my customers?

Yes. Import a spreadsheet and check every row before anything is added.

What if I leave later?

You get an export of customers, appointments, sales and payments.

Whose customer list is it?

Yours. An Owner can download customers, appointments, sales and payments at any time, and on leaving.

Where can I sign up?

Sign-up is open in the eurozone. Elsewhere you can leave your email.